Gaman Pain Management Center
At Gaman Pain Management Center ("we," "our," or "us"), we are committed to protecting the privacy and confidentiality of our patients' personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and other relevant data protection laws.
- 1. Information We Collect
We may collect the following types of information:
- 1.1 Personal Information
Name, date of birth, gender, and contact details (address, phone number, email).
Insurance information, including policy numbers and coverage details.
Payment information, such as credit card or bank account details for billing purposes.
- 1.2 Health Information
Medical history, including past treatments, surgeries, and medications.
Diagnostic information, such as lab results, imaging studies, and physician notes.
Treatment plans, progress notes, and other clinical records.
- 1.3 Technical Information
IP address, browser type, and device information when you visit our website.
Cookies and similar tracking technologies to enhance your online experience.
- 2. How We Use Your Information
We use your information for the following purposes:
- 2.1 Treatment
To provide, coordinate, and manage your pain management care.
To communicate with other healthcare providers involved in your treatment.
- 2.2 Payment
To process insurance claims and payments.
To bill and collect payments for services rendered.
- 2.3 Healthcare Operations
To improve the quality of care and services we provide.
For internal audits, compliance, and risk management activities.
- 2.4 Communication
To send appointment reminders, treatment updates, and other relevant information.
To respond to your inquiries and requests.
- 2.5 Legal and Regulatory Compliance
To comply with federal, state, and local laws and regulations.
To respond to lawful requests from government authorities.
- 3. How We Disclose Your Information
We may disclose your information in the following circumstances:
- 3.1 To Healthcare Providers
To other healthcare professionals involved in your treatment.
- 3.2 To Business Associates
To third-party service providers who perform services on our behalf, such as billing companies, IT support, and transcription services. These entities are contractually obligated to protect your information.
- 3.3 For Legal Purposes
To comply with court orders, subpoenas, or other legal processes.
To report suspected abuse, neglect, or other public health risks.
- 3.4 With Your Consent
For any other purpose not covered by this policy, with your explicit written consent.
- 4. Safeguarding Your Information
We implement administrative, technical, and physical safeguards to protect your information, including:
Encryption of electronic health records and sensitive data.
Restricted access to personal and health information on a need-to-know basis.
Regular training for staff on privacy and security practices.
Secure disposal of paper and electronic records.
- 5. Your Rights
You have the following rights regarding your information:
- 5.1 Access and Correction
To request access to your health records and request corrections if necessary.
- 5.2 Restrictions
To request restrictions on how we use or disclose your information.
- 5.3 Confidential Communications
To request that we communicate with you in a specific way (e.g., only by phone or mail).
- 5.4 Withdraw Consen
To withdraw your consent for uses and disclosures not required for treatment, payment, or healthcare operations.
- 5.5 Complaints
To file a complaint if you believe your privacy rights have been violated.
- 6. Retention of Information
We retain your personal and health information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
- 7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.
- 8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:
Gaman Pain Management Center
Manasa Sarovar, Near Central Staff Quarters,
Indra Nagar, Madhava Reddy Colony,
Gachibowli, Hyderabad, Telangana 500032
Phone: 9666524208
Website: gamanspineandpain.com
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Gaman Pain Management Center with your care.